Pet Behavior Help

At the APF, we would like to help you keep your pet in your home rather than have it surrendered to the shelter for behavior issues.

All our behavior services work toward achieving our mission, to promote and protect the human-animal bond by providing resources to our community and humane care to companion animals.

The APF offers several options that can get you started in the right direction:

Behavior Helpline: (518) 374-3944 ext. 106

This “non-emergency” service is free to all pet owners and may be all you need to get your pet’s behavior back on track. We’re here to answer your behavior questions about your pet or connect you to an expert who can.

The Behavior Helpline will provide pet owners with a phone consultation up to 30 minutes with an APF trainer or counselor. 

This service is not intended to immediately resolve all behavior issues. Depending on the nature and severity of the behavior, your pet’s history, and other factors, you may also need a trainer to help you meet your goals. We can provide resources for finding a qualified professional. Some problems are symptoms of an underlying health condition. If your pet has not had a recent exam since the problem started, we suggest first contacting your veterinarian to rule out health-related causes.

 Here are some great reasons to try the APF’s Behavior Helpline first:

  • Talking with a trainer can help you better understand your pet’s behavior and decide the best plan for dealing with your pet’s behavior issues.
  • Provide basic management strategies to minimize the problem.
  • You can call and leave a message any time, day or night. Calls are returned within 48 hours.

When contacting the Behavior Helpline, please include the following information:

  • Your full name
  • Your phone number
  • The best time to return your call
  • Type of animal (cat, dog, other)
  • How long you’ve had the animal
  • A brief summary of the problem or question

Request Behavior Help Online


Dog Training Classes

The APF Canine Academy Program offers classes ranging from Puppy Basics to Canine Good Citizen and Therapy Dog International. Our classes are designed to teach owners how to develop well-mannered family pets and good canine citizens. 

Dog training classes are offered at two locations, the APF at 53 Maple Avenue in Glenville and Country Acres Farm & Pet Center at 730 Saratoga Road (Route 50) in Burnt Hills. For more information about Dog Training Classes visit:

APF Canine Academy